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有關客戶協議中的服務說明的《常见问题》

問1 : 中介人是否必须在客户协议中说明所有将向客户提供的服务?

答:

本會期望中介人在客戶協議中僅納入與其獲發牌或註冊從事的“受規管活动”有關的服務的說明,但不期望中介人在客户协议中纳入《证券及期货条例》所指的“受規管活动”范围以外的服务。

中介人应在客户协议中清楚及準确地说明帐户的性质以及與有關受規管活动相關並將向客戶提供的服務(“受規管服務”)類型(例如經紀服務、委託投資組合管理服務)、客戶關係的性質(例如顧問關係)和所涉及的金融产物類型(例如證券、期貨合約或槓桿式外匯合約)。若中介人將透過不同類型的帳戶(例如經紀帳戶、委託投資管理帳戶)向客戶提供不同類型的受規管服務,他們應具體列明將透過各特定類型的帳戶提供的服務類型。客戶協議中的說明應與將向客戶提供的實際受規管服務的性質相符。举例来说,若中介人向其客户提供顾问服务,便不应将之失实描述為其他服务。

最後更新日期: 2015年1月22日

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